Our Story

Who We Are at com789

A platform built from the ground up for Pakistani sports fans and casino enthusiasts — grounded in transparency, fair play and a genuine understanding of what users across Karachi, Lahore, Islamabad and beyond actually need from an online gaming destination.

Built Around the Pakistani Player

com789 was created with a clear purpose: to give English-speaking users in Pakistan a well-designed, honestly run online gaming and sports betting destination. Too many international platforms treat Pakistan as a secondary audience — currency conversion buried in fine print, cricket markets thin and unreliable, support teams with no context for local time zones or familiar payment methods. We set out to fix that.

The platform covers the full range of what Pakistani players actually follow: cricket across every format from PSL league stages to ICC T20 World Cup finals, football leagues, UFC fight nights, live casino studios streaming in HD, hundreds of slot titles, and fast-paced instant games. Your account balance displays in PKR so you always know exactly where you stand — no mental maths converting from USD or EUR at the end of every session.

From Rawalpindi to Multan, from Peshawar to Faisalabad, our interface is built for the screens and connection speeds that Pakistani users actually have. We optimise for mobile because that is how the majority of our users play, and we think about Pakistan Standard Time when scheduling live support windows and match-countdown displays.

com789 does not hold a Pakistan Gaming Authority licence and makes no claim that online gambling is approved by the Government of Pakistan. Users are responsible for verifying the applicable regulations in their own jurisdiction before registering and participating. We are transparent about this because straightforward information is one of the core things we offer — alongside the platform itself.

com789 is an independently operated online gaming platform. It is not affiliated with any Pakistani government body, financial regulator, or payment institution. Payment method names — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are referenced purely as familiar Pakistani payment rails and do not imply any endorsement, partnership or verified support from those providers.

Adults 18+ only — or the higher minimum age required by the operator's license jurisdiction. Gambling involves financial risk. Local laws may restrict access. Users are solely responsible for compliance with applicable regulations in their area.

Pakistan-Focused

PKR display, PST time zone, local sports context and English-language content designed for Pakistani readers.

Transparent T&Cs

Bonus rules, KYC requirements and withdrawal procedures written in plain English — no deliberately buried conditions.

What Drives Us Every Day

Our mission is to deliver a reliable, enjoyable and responsible online gaming experience to players in Pakistan — without overpromising, without hidden traps and without treating users as an afterthought.

Radical Transparency

Every bonus has readable terms. Every fee is shown before you transact. Every policy is written so a regular player — not a lawyer — can understand it. If something changes, we update the documentation first and communicate clearly.

Cricket First

Pakistan's cricketing passion is unmatched. PSL fixtures, ICC T20 tournaments, Test series, bilateral ODIs — our Cricket Odds Provider feeds live markets in real time so you never miss an in-play moment from Lahore to Lord's.

Mobile-First Engineering

The platform was designed for mobile first — touch-friendly interfaces, fast load times on 4G, and layouts that work on every screen from a budget handset in Multan to a high-end device in Islamabad's F-6.

Responsible by Default

Deposit limits, session timers, reality-check reminders and self-exclusion tools are accessible directly from account settings — not hidden four levels deep in a support menu. We want gambling to remain an entertainment activity, not a financial stressor.

Community & Loyalty

Our long-term loyalty programme rewards consistent players over time. Refer a Friend, tier bonuses and seasonal promotions are designed to be genuinely accessible — not structured so that only the highest-volume spenders benefit.

Always-On Support

Live chat support in English runs around the clock. Whether you are in Karachi at noon or Peshawar at 2 am, a real support agent is available. Urdu assistance may be available on request — ask an agent when you connect.

8+
Game Categories
24/7
Live Support
PKR
Native Currency Display
SSL
Encrypted Platform

What We Commit to Every User

These are not aspirational marketing statements. They are operational commitments reflected in the way com789 is built and maintained — from the T&Cs that govern your account to the way we handle your personal data.

1
Clear Bonus Terms — Always

Wagering requirements, eligible games, minimum deposit thresholds and expiry windows are stated in plain English before you opt in to any promotion. We do not change bonus conditions retroactively.

2
Your Data Is Protected

Personal information collected during registration and KYC is handled under our Privacy Policy, accessible at any time. We do not sell user data to third-party marketing firms. You have the right to request data access or deletion through our support channel.

3
Responsible Gambling Tools Are Accessible

Deposit limits, session alerts, cooling-off periods and self-exclusion options are available in account settings. We encourage every user to read our Responsible Gambling policy and understand the tools available before they play.

4
Verified KYC — For Your Protection

Account verification using a valid CNIC or passport protects you as much as it protects the platform. We process documents through a secure HTTPS flow and retain only what is necessary for compliance purposes.

5
No False Claims About Licensing

We are upfront that com789 does not hold a Pakistan Gaming Authority licence. We do not fabricate regulatory approvals. Users must satisfy themselves of the legal position in their own jurisdiction independently.

256-bit SSL Encryption

All data transmitted between your browser and com789 is encrypted using industry-standard TLS/SSL. This applies to registration, login, KYC uploads and all financial transactions.

Pakistan Time Zone Context

Match countdowns, support hours and promotional deadlines are displayed in Pakistan Standard Time (PST / UTC+5) across all com789 pages and communications.

PKR Throughout Your Account

Your balance, bet stakes, winnings and withdrawal amounts are always displayed in Pakistani Rupees. You never need to mentally convert from a foreign currency mid-session.

English-First, Local Flavor

com789 is an English-language platform. All pages, help documentation and support interactions are in English with natural references to Pakistani cities, sports seasons and familiar local context.

Fair Game Integrity

Games are supplied by certified third-party studios. RTP (Return to Player) percentages are displayed in each game's information panel. We do not modify game outcomes — results are generated by the studio's certified RNG.

Audit Trail for Withdrawals

Every withdrawal request is logged with a timestamp and reference number. You can track the status of pending withdrawals through your account dashboard and raise a support query at any stage.

Play Should Always Be Enjoyable

com789 takes responsible gambling seriously. Gambling is an adult leisure activity — not a guaranteed income stream or a way to recover financial losses. If your gambling habits are causing concern for yourself or someone close to you, there are practical tools available through your account settings: personal deposit limits, session time reminders, cooling-off periods and full self-exclusion options. For independent support, seek out a qualified gambling counsellor or helpline service available in your region. Our full Responsible Gambling policy details every tool and resource available to com789 users.

Deposit Limits

Set daily, weekly or monthly deposit caps through account settings at any time.

Session Timers

Reality-check alerts remind you how long your current session has been active.

Cooling-Off Periods

Take a short break — 24 hours to 30 days — without permanently closing your account.

Self-Exclusion

Permanently exclude your account if gambling is no longer a healthy leisure activity for you.

For full details, read our Responsible Gambling policy. Always gamble within your means. This platform is for adults 18+ only, or the higher minimum required by the operator/license jurisdiction.

Ready to Get Started?

Explore Everything com789 Has to Offer

From PSL live betting to premium slots and HD live casino studios — com789 is built for Pakistani players who want more from their online gaming experience. Read our FAQ for common questions, or head back to the homepage to explore the full platform.

18+ only. Gambling involves financial risk. Local laws may restrict access. Please read our Terms & Conditions and Responsible Gambling policy before participating.